Privacy Policy

Shaadiplatform.com is a professionally managed matrimonial company, catering to the matrimonial requirements of a large number of people in India, maintaining a very large data base of marriage prospects. For your service, the company maintains a fully furnished and equipped head office in Delhi, managed by a dedicated team of trained professional staff, operating in harmony to deliver the best and get as many people together as possible. Shaadiplatform also work’s on agent model in different cities like Delhi, Mumbai, Jaipur, Dehradun, Lucknow, Varanasi, Gurgaon.

Shaadiplatform.com shall mean and includes the online platform, website, mobile Site, blog, social media accounts developed by Service Provider from time to time pertaining to matrimonial service only. At Shaadiplatform.com, we respect the privacy of our users and in furtherance of same Service Provider has developed this Privacy Policy to demonstrate its commitment to protect your privacy. This Privacy Policy describes the information Shaadiplatform.com collects, and how that information may be used, with whom it may be shared, and your choices about such usage and disclosures. We encourage you to read this Privacy Policy carefully before registering with Shaadiplatform.com. By registering or using Shaadiplatform.com it is implied that user has accepted the practices described in this Privacy Policy the same shall be read as part and parcel of the terms of usage.

For Registering with Shaadiplatform.com, user has to verify his/her account via Registered Email and registered Mobile Number. It is mandatory for all the new users/members to submit a government Identification proof, Address proof, Photo Identification Proof at the time of meeting with Shaadiplatform.com executive. Those who have registered/shared their profile with shaadiplatform.com via Email/WhatsApp (on official mobile numbers of shaadiplatform.com) have to submit the soft copy of Driving License, Passport, Aadhaar Card, Along with the Profile of the Candidate/User/Profile member.

Service Provider does not guarantee the authenticity and physical verification of the uploaded documents. The User/Member who intends to use the said information shall be responsible for its verification. Shaadiplatform.com assumes that the details provided by the either User himself or on his behalf is true and correct. Service Provider does not guarantee the authenticity and physical verification of the uploaded documents. The User/Member who intends to use the said information shall be responsible for its verification.

For all paid members, verifying registered Email and Mobile Number is mandatory. Without verification, even a paid user will not be eligible to gain access to contact details of other users on Shaadiplatform.com

It is again submitted that Shaadiplatform.com is under no obligation to verify the accuracy or genuineness of the information submitted by User and hence Service Provider shall not be responsible or liable for any misinformation on part of a User.

Please contact Shaadiplatform customer support for any further questions that you might have regarding our privacy policies.

INFORMATION OBTAINED BY SHAADIPLATFORM.COM

Shaadiplatform.com is an online and offline matrimonial platform which gives its users an opportunity to connect & interact with other registered members subject to Terms of Usage. To make it work, Shaadiplatform.com provides its members with various search options in order to search suitable match.

    A. Shaadiplatform.com will collect information that User directly enter on our site such as Personal data, family Details, Educational details, Occupational details, Astrology details, email, password, interests, partner preferences etc. Shaadiplatform.com may also store the online interactions between members which is including but not limited to messages, interests, comments, email, SMS, chat etc.

    B. From time and again Shaadiplatform can use the details of registered members like email address, mobile number, name, age and other details to reach out to them through different mailers, SMS campaigns, surveys and contests. The information/communication shared with them could be related to any promotional activity, deals, offers, match making, updating their basic information and other information. But this is not limited and restricted to the above communication only.

    C. Shaadiplatform.com also allows Users/Members to submit public and private information on behalf of others - Son/Daughter/Brother/sister/friend etc. If such members do not wish this information to be displayed, she/he has the option to request removal of such information after providing the necessary evidence that the information pertains to her/him.

    D. From time-to-time Shaadiplatform.com requests information from its registered or non-registered users through mailers, SMS campaigns, surveys or contests. Participations in these surveys or contests are voluntary and all the users therefore have a choice whether or not to participate and give information. The information requested may include contact details, name, age, gender, demographic information and some other basic information.

    E. Success stories are written by the Users/Members and published on Shaadiplatform.com who found their life partner with the help of Shaadiplatform.com They have chosen to post success stories on our website and have given us all the rights & permission to use it across our channels whenever required by Shaadiplatform.com.


    F. While you access our website, we may assign your computer one or more cookies, to facilitate access, manage session and personalize your experience. By using these cookies, we will collect information about your online activities. Information collected may be used by us to show you some information or advertisement as per the collected data. In some case, we may use third parties to collect data. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to sign in or use some of the features of our website.

    G. Shaadiplatform.com may allow third-parties, including our authorized service providers, advertising companies and ad networks, to display advertisements on our site. These companies may use tracking technologies to collect information. Shaadiplatform.com does not provide any information directly entered by you on our site to them. They can use cookies and other technologies to track information.

    H. Shaadiplatform.com may collect information from our partners, external vendor, affiliate or agents to collect some information about our members and store them. This sometime helps Shaadiplatform.com to understand your needs in a better way to help you in finding the right partner for you. At the same time, it can sometime help Shaadiplatform.com in identifying the people involved in illegitimate activities. In addition, we do conduct surveys and contests and collect/request information from users and store it.

DATA COLLECTED FOR

Information collected is mainly used to deliver service to you, manage your account information, personalize your experience with us, communicating with you.

    A. Information is also used for research and analysis of users experience with us to improve our product and services. Develop and display contents, features and advertising tailored to your needs. It helps us in managing our business, enforce terms & conditions.

    B. Shaadiplatform.com may use financial information or payment method to process payment for any purchases made on our website, enrol you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business. Information is also used to invite you on various surveys and contest from Shaadiplatform.com, its affiliates or partners.

SHARING YOUR INFORMATION

In general, Shaadiplatform.com do not share your personal information along with your documents with other Users/Members except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with

    A. Companies that assist Shaadiplatform.com in managing the site and providing relevant services. This includes, but not limited to, sharing documents for authentication and verification, to hosting company, customer Service Company, order processing, site maintenance, sale & marketing etc.

    B. Affiliates and Partners: We may share the relevant information to our Affiliates, Agents, Vendors, so that you can get benefited by the services provided by our affiliates, agents, vendors or in case you click a link on our site to get a specific service from our affiliates, agents & vendors.

    C. Response to a subpoena or similar investigative demand, from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
    D. Connection with corporate transaction, such as the sale of our business, merger, acquisition, consolidation, a divestiture, asset sale, or in the unlikely event of bankruptcy.
    E. In situation where we believe disclosure is appropriate in connection with efforts to investigate fraud, illegal activity, or any other wrongdoing. It will help us to protect and defend the rights, property or safety of our company, our users, our employees, or others. Or to comply with applicable law, website terms and conditions or other agreements or policies.
    F. Any non-personal information collected may be shared with affiliates, agents & vendors of enrol to develop and deliver targeted advertising on our website and on websites of third parties, and to analyse and report on advertising you see. We also may share aggregated, non-personal information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis.

HOW YOU ACCESS YOUR INFORMATION AND CHOICE OF COLLECTION & USE OF INFORMATION
    A. As a registered user, you can log into your account to review and update your information whenever required. In case, you wish to deactivate your account, you can also contact customer support to deactivate your account. Once your account is deactivated, you will not be able to sign in again to our website/ App or access any of your personal information. If you close your account, we may still retain certain information associated with your account for research & analysis. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.
    B. You may decide not to provide with certain non-mandatory information. However, this will affect on our matchmaking algorithm and we may not be able to provide you accurate and best matches available in our database.

    C. We might send you promotional communication on behalf of our affiliates/ Agents. We will provide you option to enable or disable for such communication. Once you disable the option, we will stop sending this promotional communication from our Agents & affiliate moving forward.

    D. You also control the cookies information that we write on your computer. You can refer to your respective browser help to find out how you can delete the cookies from your computer after visiting our website.

DATA SECURITY

Shaadiplatform.com takes appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from any unauthorized access. Shaadiplatform.com wants you to feel confident using our website/ mobile app to transact with us. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care about how they handle and disclose their personal information and should avoid sending personal information through insecure email.

PAYMENT & REFUND POLICY
By using our services and making payment to Shaadiplatform.com on the website or mobile site, you agree to be bound by our payment terms. To view our payment policies in detail 

OTHERS
    A. Information you provide to us We allow you to provide information about you and others including pictures at various places in our website. You can also communicate with others. Such postings are governed by our Terms of Use. We try our best to ensure your information is not misused, but this information is publicly available for all registered members of Shaadiplatform.com site / app. This information can be collected and used by others. It may appear on other websites. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.

    B. Shaadiplatform.com is for adults only site, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect personal information from anyone under the age of 18

    C. There could be advertisement or links on our website that may take you to other websites that do not operate under this Privacy Policy. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the webpage you are visiting.

    D. This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

    E. The User/Member shall at all the time during usage of Shaadiplatform.com will be bound by the Privacy Policy and terms Of Usage. That Shaadiplatform.com adopts the best safety and security systems in place to protect personal information. However, in case of any breach of this Privacy Policy which is not attributable to the Service Provider, in such case Service Provider will not be held responsible by User/Member.

    F. That all the disputes arising under the Privacy Policy shall be dealt at New Delhi

    G.  in accordance with the mechanism stated in Terms of Usage under Jurisdiction and Dispute Resolution clause.
Change in Policy

We can change/update this Privacy Policy as and when required. We recommend that you check our website from time-to-time to update yourself of any changes in this Privacy Policy or any of our other policies.